Pathroot Privacy Policy

1. Introduction

Welcome to Pathroot, a portal owned and operated by InterAct LifeLine, LLC ("InterAct," "we," "us," or "our"). We are dedicated to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit and use our website, services, and tools (collectively, the "Site").

Your use of this Site is also governed by our general Terms of Use policy.

2. Information We Collect

We collect several types of information from and about users of our Site, including:

a. Personal Information

Personal information is data that can be used to identify you, such as:

  • Name
  • Email address
  • Mailing address
  • Telephone number
  • Date of birth

b. Non-Personal Information

Non-personal information is data that cannot be used to identify you, such as:

  • Browser type
  • IP address
  • Device type
  • Pages visited
  • Time spent on the Site

c. Sensitive Information

We may collect sensitive information related to health, substance misuse, or addiction, provided voluntarily by you in connection with our services.

3. How We Collect Information

We collect information:

  • Directly from you when you provide it to us (e.g., through registration, forms, surveys, and interactions with our support services).
  • Automatically as you navigate through the Site (e.g., usage details, IP addresses, and information collected through cookies and other tracking technologies).
  • From third parties, such as our partners and service providers.

4. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain the Site
  • To improve, personalize, and expand our services
  • To understand and analyze how you use our Site
  • To develop new products, services, features, and functionality
  • To make personalized recommendations to you.

5. Credit Card Information

We recognize the importance of respecting the integrity of credit card and related contact information that you provide and limiting access only to certain third-party vendors that process credit card payments in a PCI compliant manner.

6. Self Assessment or Survey Responses

The Site may offer users the opportunity to take self-assessment surveys. All responses provided to self-assessment surveys are anonymous. For the purposes of research and usage analysis, responses will be associated with an anonymous numerical identifier that will not be linked to browser cookies or your IP address (see below for information on cookies and IP addresses). If we publicly release user response data, it will only be in aggregate (group) form.

7. Information We Collect Automatically

Our Web servers automatically collect certain non-personally identified information, such as the pages a user visits, content they view or download, and emails they receive from us and open or click through. We use this information to measure viewer engagement, administration and for troubleshooting purposes, as well as for aggregate site usage statistics. We do not share this information with other organizations nor do we link IP addresses to anything personally identifiable.

8. Use of Cookies and Other Technologies

Like many other websites, this Website uses “cookies”, pixel tags, local storage and similar technologies. Except in the case of analytics cookies discussed below, we do not employ third party cookies from any outside organization, although our outside vendors (as discussed below) also may place cookies. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Generally, we use cookies to remind us of who you are, tailor our communications to suit your personal interests, estimate our audience size and/or analyze your visiting patterns. Cookies can be used to collect anonymous data and serve the user with specifically targeted ads and may be used to communicate with third party sites in connection with, for example, the “share” or “like” buttons for these third party sites. You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.

Users who do not accept cookies from our Site can access Site content, but, may not be able to use certain website features.

We use Google Analytics, a Web analysis service from Google Inc., on this Site. Google Analytics uses cookies to evaluate the use of the Site by its visitors, to compile reports about the activities of the visitors on the Site, and to provide other services related to usage of the Site and the internet. Google may also transmit this information to third parties if this is legally required or if third parties process these data on behalf of Google. Google guarantees that your IP address will not be linked to other Google data in any way.

9. Use of Information and Contact from InterAct

We generally use the information we collect online to:

  • complete and support the immediate activity requested;
  • administer and run our Services;
  • improve our Services;
  • contact you if necessary or requested;
  • provide information of value to you;
  • comply with any requirements of law; and
  • contact you in the future about InterAct news as well as various events, reports, publications, functions, activities and opportunities.

You may inform us at any time if you would like to cancel a subscription and/or have your contact information deleted from our records.

10. Information We Share and Others We Share It With

For users of our website, we will not provide your personal information to third parties for their use in marketing their products or services to you without your express consent Any data obtained will never be shared with any third-parties for their marketing purposes.

Third-Party/Outside Vendors

We may retain or utilize other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include consultants and Web hosting and payment processing companies. Such third-party vendors may be provided with access to personal information needed to perform their functions, but they may not use such information other than on our behalf and in accordance with this Privacy Policy.

11. Business Transfers, Transfer of Ownership

In the event that the activities of InterAct are merged, sold or otherwise transferred, or in the unlikely event of bankruptcy of InterAct, user information, including personal information, generally is and may be one of the business assets transferred in those circumstances. By submitting your information through our Services, you agree that your data may be transferred to outside parties in these circumstances.

12. Compliance with the Law and Fraud Protection

We may disclose any information we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process (including, but not limited to, in response to a subpoena) or governmental request. In addition, we may disclose any information when we believe, in our sole discretion, disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.

13. Security and Confidentiality

We may share your personal information, if needed, to protect the security or confidentiality of our records.

14. Non-Personal Information

Third-party vendors we use in providing our Site may have access to and use anonymous information related to your visit to our Site, such as your IP address. These companies most often use non-personally identifiable information generated during your visits to this and other websites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or a third party web beacon to collect this information. In addition to setting cookies on your browser, they may also read cookies that are already there.

15. Other Parties with Your Consent

In addition to the sharing described in this Policy, we may share information about you with other third parties, for non-marketing purposes, when you consent to such sharing.

16. Children's Privacy

If you are under 13 years of age, you may browse our Site. However, you may not provide personal information to us. The Site is not directed to children under the age of 13 and we do not knowingly collect personal information from children under the age of 13 on the Site. If we become aware that we have inadvertently received personal information from a visitor under the age of 13 on the Site, we will delete the information from our records.

17. Third-Party Website Links and Social Media Sites

Occasionally on our Site we offer links to third-party websites and social media sites. These third-party sites have separate and independent privacy policies, and these third parties may be located in a jurisdiction with lesser data protection laws. We, therefore, have no control over the content and activities of these linked sites. (See our Terms of Use for more information.) These third parties may use this information to display advertisements on the Site and elsewhere online tailored to your interests, preferences and characteristics.

Since our social media content is available to the general public, if you make a comment on a social media site, any information in your comment, as well as your profile name and any other public profile information, will be available to the general public to see.

18. How We Protect Personal Information

Sensitive/credit information you supply is transmitted directly to one of our payment gateway providers’ databases, and we do not have access to or retain your credit card information, i.e., your credit card number, expiration date or card security code on our servers.

We use reasonable measures to help protect information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.

19. International Users

Our Services are designed for and targeted to U.S. audiences and are governed by and operated in accordance with the laws of the U.S. We make no representation that our Services are operated in accordance with the laws or regulations of any other nations. By using our Services and providing us with information, you understand and agree that your information may be transferred to and stored on servers located outside your resident jurisdiction and, to the extent you are a resident of a country other than the United States, that you consent to the transfer of such data to the United States for processing by us in accordance with this Privacy Policy.

20. Your Acknowledgement

By using our Site, you declare that you have read and understand this Privacy Policy. If you cannot comply with these terms or do not wish to have your personal information processed as described in the Privacy Policy, please do not use or access our Services.

21. Updates to the Privacy Policy

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. We suggest that you periodically consult this Privacy Policy. Please find the date of the last revision at the top of this Policy.

22. Updating Your Information

In accordance with applicable law, you may have the right to access, update, or correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. If you would like to access, review, or update your information, please access the preferences section in your member account.

23. Opt Outs

You may choose not to receive email communications from us by accessing the preferences area in your email account. Opt outs do not pertain to automated site messages such as notifications of a password change.

24. California Privacy Rights

California residents are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of personal information to third parties for their direct marketing purposes in the preceding calendar year. To review, correct and update your personal information to ensure it is accurate, please use the contact information below. We do not share personal information with third parties for their own direct marketing purposes.

25. Contact Information

If you have questions, concerns or comments about our privacy policies or practices, we would like to know what they are so we can address them. Please contact us at 888-973-1582 or email us at [email protected]